At Fowler Training, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.
By using this website, you agree to the terms outlined in this policy.
1. Who We Are
Fowler Training operates the website:
For any questions regarding this Privacy Policy or your personal data, please contact:
Email: ellie@fowlertraining.co.uk
2. Information We Collect
We may collect and process the following information:
Information You Provide
- Name
- Email address
- Telephone number
- Business or company information
- Information submitted through contact forms, bookings, or email enquiries
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Website usage statistics
- Referral sources
3. How We Use Your Information
We use your information to:
- Respond to enquiries and training requests
- Provide services and customer support
- Process bookings and appointments
- Improve our website and services
- Send important service updates
- Meet legal and regulatory obligations
- Maintain website security and prevent fraud
We only process personal data where we have a lawful basis under UK GDPR and applicable data protection laws.
4. Marketing Communications
If you choose to receive marketing communications, we may occasionally send:
- Training updates
- Service information
- Promotions or offers
- Company news
You can unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Contacting ellie@fowlertraining.co.uk
We do not sell or share your personal information with third parties for marketing purposes.
5. Sharing Your Information
We may share your information with trusted third-party providers where necessary, including:
- Website hosting providers
- IT and email service providers
- Booking or payment processors
- Analytics providers
- Legal or regulatory authorities when required by law
All third parties are expected to process your information securely and only for authorised purposes.
6. Data Security
We take appropriate technical and organisational measures to protect your information against:
- Unauthorised access
- Loss or theft
- Misuse
- Alteration or disclosure
While we strive to protect your personal information, no method of internet transmission or storage is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfil legal, accounting, or tax obligations
- Resolve disputes
- Enforce agreements
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent where applicable
- Request transfer of your data
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
More information is available from the Information Commissioner’s Office (ICO).
9. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy policies, practices, or content of third-party websites.